Side by side
Instant Housecall vs Matrix42 FastViewer
Both stand on remote support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial MacWindows
Instant Housecall combines on-demand and unattended remote support with branding, records, and stated security controls. Its paid plans range from 29.00 USD to $69 a month, with a 15-day trial before commitment.
Visit Instant Housecall Free trial AndroidiPhoneMac+3
FastViewer combines remote device control with file sharing, administration tools, and cloud or on-premises deployment. The license is priced per concurrent session, and file transfers have a 2 GB per-file limit.
Visit Matrix42 FastViewerThe facts
| Instant Housecall | Matrix42 FastViewer | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | Mac, Windows | Android, iPhone, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Starter: $29 per user a month | Matrix42 FastViewer: €540 per session a year |
| Plans published | 3 | 1 |
| Maker | Not published | Matrix42 FastViewer |
| Website | instanthousecall.com | matrix42.com |
| On remote support software | #34 of 49 | #30 of 49 |
Instant Housecall: what it does well
- On-demand support needs no pre-installation
- Permission-based unattended access
- Custom branding options
- Session history and recording
- 15-day trial without credit card
What to know first
- No free plan
- Desktop platforms only
- Starter limits unattended endpoints to 50
- Concurrent connections capped at 10 on listed plans
Matrix42 FastViewer: what it does well
- Supports unattended access and multi-monitor sessions.
- Administrators can run remote PowerShell or CMD.
- Offers cloud or on-premises deployment.
- Trial lasts 30 days and requires no credit card.
What to know first
- License costs €540 a year, plus 19% VAT.
- Each license covers one concurrent session.
- File transfers are limited to 2 GB per file.
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