Side by side

incident.io vs OpsKnight

Both stand on on-call scheduling software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

incident.io

Free plan AndroidAPIiPhone+2

incident.io combines on-call, response coordination, and status updates, with plan options from a free tier to custom-priced Enterprise. Compare the plan scope and billing terms, especially if you need the investigations feature or on-call with Team or Pro.

Visit incident.io

OpsKnight

Free plan AndroidAPIiPhone+2

OpsKnight offers incident response and on-call workflows as a self-hosted Community edition. Teams need to operate its dependencies themselves, and the Community edition is limited to one status page per install.

Visit OpsKnight

The facts

	incident.io	OpsKnight
Free plan	Yes	Yes
Open source	Not published	Not published
Runs on	Android, API, iPhone, Mac, Web	Android, API, iPhone, Self-hosted, Web
Lowest paid plan	Team: $15 per user a month	Free or on request
Plans published	5	1
Maker	Not published	Not published
Website	incident.io	opsknight.com
On on-call scheduling software	#1 of 25	#5 of 25

incident.io: what it does well

Basic plan is free.
Routes alerts and supports escalation policies.
Coordinates response in Slack and Microsoft Teams.
Status Pages can update customers during incidents.
Lists integrations with Jira, GitHub, and Datadog.

What to know first

Investigations requires Response.
On-call is an add-on to Team and Pro.
Enterprise pricing is by custom proposal.

OpsKnight: what it does well

Supports on-call rotations, time zones, and swaps
Pages through SMS, push, chat tools, and voice
Community includes one status page per install
Lists 27 native integrations
Maker states there is no external telemetry

What to know first

Not intended for users needing a fully managed service
Requires PostgreSQL 14+ and configured secrets
Community includes one status page per install

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