Side by side
incident.io vs MonoDuty
Both stand on on-call scheduling software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
incident.io combines on-call, response coordination, and status updates, with plan options from a free tier to custom-priced Enterprise. Compare the plan scope and billing terms, especially if you need the investigations feature or on-call with Team or Pro.
Visit incident.io Free plan AndroidAPIiPhone+1
MonoDuty combines incident response, on-call scheduling, alerting, and monitoring, with a free plan and paid plans from €9/user/mo. Buyers should weigh its stated security and infrastructure limitations, along with plan-specific retention periods.
Visit MonoDutyThe facts
| incident.io | MonoDuty | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Mac, Web | Android, API, iPhone, Web |
| Lowest paid plan | Team: $15 per user a month | Pro: €9 per user a month |
| Plans published | 5 | 3 |
| Maker | Not published | Not published |
| Website | incident.io | monoduty.com |
| On on-call scheduling software | #1 of 25 | #4 of 25 |
incident.io: what it does well
- Basic plan is free.
- Routes alerts and supports escalation policies.
- Coordinates response in Slack and Microsoft Teams.
- Status Pages can update customers during incidents.
- Lists integrations with Jira, GitHub, and Datadog.
What to know first
- Investigations requires Response.
- On-call is an add-on to Team and Pro.
- Enterprise pricing is by custom proposal.
MonoDuty: what it does well
- On-call scheduling is included in every published plan.
- Universal HTTP Webhook accepts documented MonoDuty JSON payloads.
- Monitors check websites and APIs from Helsinki.
- Optional time-based one-time-password MFA is available.
What to know first
- No security certifications are currently published.
- Production runs on a single European virtual server.
- Geographic failover and provider redundancy are not promised.
- Free incident history is retained for 7 days.
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