incident.io vs ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
5.6 #15 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| incident.io | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Free plan | Yes | |
| Paid from | $15/mo | $13/mo |
| Platforms | Android, api, iOS, macOS, Web | Android, iOS, Linux, macOS, Web, Windows |
| Free plan | Yes | Yes |
| Paid from | 15 /user/mo | 13 /mo |
| On-call scheduling | Yes | |
| Escalation policies | Yes | |
| Status page | advanced | |
| Post-incident reviews | Yes | |
| Stakeholder updates | Yes | |
| ChatOps incident actions | Yes | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes |
Listed together in Best IT Incident Management Software