Side by side
incident.io vs IncidentRelay
Both stand on on-call scheduling software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
incident.io combines on-call, response coordination, and status updates, with plan options from a free tier to custom-priced Enterprise. Compare the plan scope and billing terms, especially if you need the investigations feature or on-call with Team or Pro.
Visit incident.io Free plan APILinuxSelf-hosted+1
IncidentRelay combines alert routing, on-call schedules, escalation workflows, and event automation in a self-hosted package. Its documented deployment choices and integrations support teams that want control over where they run it.
Visit IncidentRelayThe facts
| incident.io | IncidentRelay | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Mac, Web | API, Linux, Self-hosted, Web |
| Lowest paid plan | Team: $15 per user a month | Free or on request |
| Plans published | 5 | 1 |
| Maker | Not published | Not published |
| Website | incident.io | incidentrelay.io |
| On on-call scheduling software | #1 of 25 | #3 of 25 |
incident.io: what it does well
- Basic plan is free.
- Routes alerts and supports escalation policies.
- Coordinates response in Slack and Microsoft Teams.
- Status Pages can update customers during incidents.
- Lists integrations with Jira, GitHub, and Datadog.
What to know first
- Investigations requires Response.
- On-call is an add-on to Team and Pro.
- Enterprise pricing is by custom proposal.
IncidentRelay: what it does well
- Routes alerts using source, severity, and team ownership.
- Supports shifts, rotations, overrides, and escalation chains.
- Event rules include execution history.
- Offers CalDAV and ICS schedule exports.
- Free, open-source, and self-hosted.
What to know first
- Requires a self-hosted deployment.
- Production installations run separate web/API and scheduler processes.
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