Side by side
HeyOnCall vs Incido
Both stand on on-call scheduling software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
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Choose HeyOnCall if you want monitoring and incident paging with configurable escalation, or need on-call scheduling on Pro. Solo is for one user and excludes on-call scheduling; the free evaluation plan is limited to 10 users and fewer triggers.
Visit HeyOnCall Free trial APIWeb
Incido links incident response, on-call coordination, and status communication in one service. Its tiered limits and responder charges should be matched to team size and monitoring needs.
Visit IncidoThe facts
| HeyOnCall | Incido | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | API, Web |
| Lowest paid plan | Solo for individuals: $30 per user a year | Starter: €19 a month |
| Plans published | 6 | 4 |
| Maker | Not published | Not published |
| Website | heyoncall.com | incido.app |
| On on-call scheduling software | #12 of 25 | #16 of 25 |
HeyOnCall: what it does well
- Checks HTTP and HTTPS uptime, performance, assertions, and redirects.
- Monitors SSL certificates and chains, with pre-expiration warnings.
- Supports timezone-aware rotations, shift trades, and calendar feeds.
- Escalates unacknowledged incidents through configurable levels.
- Critical Alerts can repeat until acknowledged on iOS and Android.
What to know first
- Solo supports one user and has no on-call scheduling.
- The evaluation plan is limited to 10 users and fewer triggers.
- Paid plans are limited to 1000 triggers of each listed type.
Incido: what it does well
- Incident stages, severity levels, and timelines
- Groups duplicate alerts into one incident
- Schedules and escalation policies
- Branded status pages with subscriber email
- 14-day trial without credit card
What to know first
- No free plan
- Slack notifications are beta
- Additional responders cost extra
Alternatives to HeyOnCall Alternatives to Incido The whole list