Side by side
HelpCenter.io vs PHPKB
Both stand on knowledge base software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APIWeb
HelpCenter.io combines knowledge-base publishing, integrations, APIs and access controls for teams serving customers or staff. Plan selection mainly affects team limits, analytics retention and AI availability.
Visit HelpCenter.io Free trial APILinuxSelf-hosted+2
PHPKB offers a range of knowledge-base publishing and access controls, with SaaS and self-hosted choices.
Visit PHPKBThe facts
| HelpCenter.io | PHPKB | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Web | API, Linux, Self-hosted, Web, Windows |
| Lowest paid plan | Bootstrap: $29 a year | Standard Edition (SaaS Cloud License): $25 a month |
| Plans published | 3 | 6 |
| Maker | Not published | PHPKB |
| Website | helpcenter.io | phpkb.com |
| On knowledge base software | #89 of 138 | #85 of 138 |
HelpCenter.io: what it does well
- Searchable branded knowledge base
- REST API and webhooks on every plan
- Custom domains with SSL included
- Version history and collaboration
- AI answers link to source articles
What to know first
- No free plan
- AI answers cost extra on some plans
- Bootstrap allows one team member
- Annual billing applies to listed plan prices
PHPKB: what it does well
- Unlimited categories and articles.
- Multilingual content includes right-to-left support.
- Reports cover traffic, articles, categories, and searches.
- Cloud-hosted and self-hosted deployment options.
- A fully functional 30-day trial is available.
What to know first
- There is no free plan.
- Licensing is based on admin user accounts.
- Self-hosted Standard and Enterprise are one-time costs.
- Enterprise features include API and LDAP.
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