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HaloITSM vs Hornbill IT Asset Management

Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

HaloITSM

Free trial AndroidAPIiPhone+2

Choose HaloITSM if you need IT and non-IT service management under one platform, with configurable workflows and a broad set of included integrations. Consider the per-agent licence and bespoke onboarding cost when assessing the standard licence; the listed Enterprise Package is priced at $1,000,000 a year.

Visit HaloITSM

Hornbill IT Asset Management

Free plan AndroidAPIiPhone+2

Hornbill combines asset discovery, license and cost tracking, and workflow automation in a cloud service. Organizations should request tailored pricing and confirm whether the included support scope meets their needs.

Visit Hornbill IT Asset Management

The facts

HaloITSMHornbill IT Asset Management
Free planA free trialYes
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Self-hosted, WebAndroid, API, iPhone, Web, Windows
Lowest paid planHalo Enterprise Package: $1,000,000 a yearFree or on request
Plans published21
MakerNot publishedHornbill IT Asset Management
Websiteusehalo.comhornbill.com
On enterprise service management software#6 of 29#1 of 29

HaloITSM: what it does well

  • Covers IT, HR, Facilities, Finance and Legal service management.
  • Includes incident, change, knowledge, asset and service level management.
  • Visual no-code workflows support routing, approvals and escalations.
  • AI features are included in the licence.
  • More than 250 native integrations are included in per-agent pricing.

What to know first

  • No free plan is available.
  • The standard licence requires an onboarding package at bespoke cost.
  • Standard licensing is priced per agent.
  • The listed annual Enterprise Package costs $1,000,000 a year.

Hornbill IT Asset Management: what it does well

  • Automated discovery covers cloud and on-premise assets.
  • Tracks licenses owned versus licenses in use.
  • Workflows can automate provisioning and patch deployment.
  • Hundreds of codeless integrations are described.
  • Essential support includes 24×7 critical-availability assistance.

What to know first

  • Pricing is available on request.
  • Deployment is cloud-based.
  • Included assistance is for critical service availability issues.

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