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Guzli vs Rasa

Both stand on chatbot builders. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Guzli

Free plan Open source APIExtensionWeb

Choose Guzli if you want customer-facing agents that can work from connected knowledge, follow procedures, and hand conversations to staff. Hobby is a smaller starting plan; teams needing voice, larger credit allowances, or advanced analytics can look at Standard or Pro, where voice has per-minute rates.

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Rasa

Free plan Open source APILinuxMac+3

Choose Rasa if you need a web platform for building multichannel assistants with visual flows, knowledge-base answers, and human handoff. The free edition provides a defined starting point; look elsewhere if you need more than one bot or exceed its monthly conversation caps without moving to another plan.

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The facts

GuzliRasa
Free planYesYes
Open sourceYesYes
Runs onAPI, Extension, WebAPI, Linux, Mac, Self-hosted, Web, Windows
Lowest paid planAgent Phone Plan: $29.99 a monthFree or on request
Plans published64
MakerNot publishedRasa
Websiteguzli.comrasa.com
On chatbot builders#3 of 257#1 of 257

Guzli: what it does well

  • Agents work across chat, email, and voice.
  • Agents can follow procedures and perform order, refund, and teammate handoff actions.
  • Knowledge sources include websites, help centers, documents, internal guides, and past chats.
  • Standard includes API access and webhooks.
  • Connectors include Zendesk, Freshdesk, Help Scout, Shopify, and Salesforce.

What to know first

  • Hobby includes one agent, one team member, and 1,000 message credits/month.
  • Hobby does not include voice.
  • Voice usage is charged per minute on Standard and Pro.
  • Enterprise pricing is custom and not listed.

Rasa: what it does well

  • Visual flow builder and AI bot generation are included.
  • Assistants can answer from a knowledge base.
  • Human handoff supports passing conversations to a person.
  • Free edition allows one bot per company.
  • Business plan adds SSO and role-based access control.

What to know first

  • Free edition is limited to one bot per company.
  • Free edition caps external conversations at 1,000 monthly.
  • Free edition caps internal conversations at 100 monthly.
  • Prices for Rasa Pro, Business, and Enterprise are on request.

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