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Guidewire ClaimCenter vs ServiceNow Event Management

Both stand on case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Guidewire ClaimCenter

Paid APIWeb

ClaimCenter brings intake, automation, reporting, integrations, and compliance resources into a cloud claims system. Prospective customers must request a demo because no product price is displayed.

Visit Guidewire ClaimCenter

ServiceNow Event Management

Paid APILinuxWeb+1

Choose ServiceNow Event Management if its four alert-handling capabilities match your requirements. Buyers should look elsewhere if they need details beyond those listed capabilities before evaluating a product.

Visit ServiceNow Event Management

The facts

Guidewire ClaimCenterServiceNow Event Management
Free planNot publishedNo
Open sourceNot publishedNo
Runs onAPI, WebAPI, Linux, Web, Windows
Lowest paid planFree or on requestFree or on request
Plans published13
MakerGuidewire ClaimCenterServiceNow Event Management
Websiteguidewire.comservicenow.com
On case management software#104 of 177#108 of 177

Guidewire ClaimCenter: what it does well

  • Guided intake connects with policy search
  • Automates claims tasks and workflows
  • Includes reporting dashboards
  • Marketplace extends the system
  • Web and API access

What to know first

  • Paid product with pricing on request
  • Cloud platform resources use usage-based pricing
  • Designed for P&C insurers

ServiceNow Event Management: what it does well

  • Includes alert deduplication.
  • Supports alert routing rules.
  • Provides alert enrichment.
  • Includes suppression rules.

What to know first

  • Pricing is available only on request.
  • The listed capabilities are focused on alert handling.

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