Side by side
Go2Msg vs Textline
Both stand on two-way sms software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose Go2Msg if your team needs to manage customer conversations through one SMS or WhatsApp number, with individual attribution and handoff records. Look elsewhere if your messaging needs require free-form WhatsApp replies outside the 24-hour service window, or if your team cannot meet the applicable SMS registration and consent requirements.
Visit Go2MsgChoose Textline if your team needs a shared inbox for business messaging, automation, and integrations with tools such as Salesforce or Zendesk Support. Look elsewhere if you need voice functionality from your texting number; Textline says call forwarding can be set up instead.
Visit TextlineThe facts
| Go2Msg | Textline | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | Not published |
| Runs on | Web | Android, API, Extension, iPhone, Web |
| Lowest paid plan | Not published | Free or on request |
| Plans published | None | 3 |
| Maker | Not published | Not published |
| Website | go2msg.com | textline.com |
| On two-way sms software | #20 of 30 | #24 of 30 |
Go2Msg: what it does well
- Supports shared SMS and WhatsApp inboxes.
- Attributes outgoing messages to individual teammates.
- Records sends, edits, assignments, and handoffs in an audit trail.
- Includes native MMS, opt-out handling, and delivery receipts for SMS.
- Offers a 14-day trial without a credit card.
What to know first
- US application-to-person SMS requires 10DLC registration or a verified toll-free number.
- WhatsApp replies outside the 24-hour service window require a pre-approved template.
- Customers are responsible for recipient consent and compliance with messaging rules.
Textline: what it does well
- Shared inbox handles web chat, SMS, and social conversations.
- Supports two-way, group, and mass texting.
- Inbound messages can be assigned automatically.
- Lists integrations including Salesforce, HubSpot, and Slack.
- Mobile apps and a Chrome extension are available.
What to know first
- Plans are paid, with pricing from $149/mo.
- Additional message credits cost $0.03 each.
- Textline numbers do not provide voice functionality.
Alternatives to Go2Msg Alternatives to Textline The whole list