Genuity Helpdesk vs HelpMaster

Genuity Helpdesk

6.2 #40 in IT Asset Management Software

About Genuity Helpdesk

HelpMaster

4.9 #44 in IT Help Desk Software

About HelpMaster
Genuity HelpdeskHelpMaster
Free planYesNo
Free trialYesYes
Paid from$39.99/moA$25/mo
Open sourceNoNo
PlatformsAndroid, iOS, Webapi, self-hosted, Web, Windows
Free planYesNo
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYesYes
Mobile appsYes—
Approval workflows—Yes

Both are listed in Best IT Help Desk Software. On Freedom251, Genuity Helpdesk scores higher on our published basis.