Side by side
Geckoboard vs LiveAgent
Both stand on customer service gamification software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose Geckoboard if your team needs cloud dashboards with real-time refresh across web and mobile devices. Essentials fits smaller dashboard needs, while Performance and Enterprise add capacity or administrative services. Look elsewhere if you require a free plan or different dashboard, editor, or screen allowances.
Visit Geckoboard
LiveAgent combines multichannel support tools with ticketing, automation, and AI features. There is a free trial but no stated permanent free plan, so compare the per-agent billing options against your team's needs.
Visit LiveAgentThe facts
| Geckoboard | LiveAgent | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | Web, iPhone, Android | API |
| Lowest paid plan | Essentials: $79 a month | Small business annual: $15 a month |
| Plans published | 3 | 13 |
| Maker | Geckoboard | LiveAgent |
| Website | geckoboard.com | liveagent.com |
| On customer service gamification software | #13 of 26 | #9 of 26 |
Geckoboard: what it does well
- Real-time dashboard refresh
- Available on web, iOS, and Android
- Scheduled reports supported
- Embedded analytics available
- Natural-language queries supported
What to know first
- No free plan
- Essentials has two dashboards
- Essentials includes one editor and one screen
- Essentials and Performance are billed annually
LiveAgent: what it does well
- Unifies seven listed support channels in one inbox
- Lists more than 200 integrations
- AI chatbot supports more than 100 languages
- Free trial available before committing to a paid plan
What to know first
- No permanent free plan is stated
- Small business starts at $15 per agent/month, billed annually
- Monthly pricing is higher than annual pricing across listed tiers
Alternatives to Geckoboard Alternatives to LiveAgent The whole list