Side by side
Freshcaller vs Yodel.io
Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidiPhoneWeb
Freshcaller brings routing, call controls, and call intelligence into a cloud contact center, with integrations for other Freshworks products. The free plan adds per-minute charges, while annual Growth costs $15 a month and includes 2,000 incoming minutes monthly.
Visit Freshcaller Free trial AndroidExtensioniPhone+3
Yodel.io provides multi-device business calling with routing, IVR, transcription, integrations, and paid plans for different telephony needs. Businesses should note the per-user pricing and restrictions on emergency, call-center, and autodialing use.
Visit Yodel.ioThe facts
| Freshcaller | Yodel.io | |
|---|---|---|
| Free plan | Yes | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, Extension, iPhone, Mac, Web, Windows |
| Lowest paid plan | Growth: $15 a month | Premium: $25 a month |
| Plans published | 4 | 3 |
| Maker | Not published | Yodel.io |
| Website | freshworks.com | yodel.io |
| On business phone systems | #7 of 174 | #50 of 174 |
Freshcaller: what it does well
- Phone numbers are available from more than 90 countries.
- Supports team-, time-, and intent-based routing.
- Call recordings, transcripts, and live dashboards are included.
- 14-day trial includes Enterprise-plan features.
What to know first
- Free plan has per-minute charges.
- Mobile app is available only in English.
- Mobile app requires iOS 10 or Android 5.0 and higher.
Yodel.io: what it does well
- Multiple business numbers
- Advanced call routing
- Voicemail transcription
- Apps across major platforms
- 14-day trial listed
What to know first
- No free plan
- Premium starts at 25.00 USD monthly per user
- Emergency calls prohibited
- Call-center and autodialing use prohibited
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