Side by side

Freshcaller vs SwyxON

Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Freshcaller

Free plan AndroidiPhoneWeb

Freshcaller brings routing, call controls, and call intelligence into a cloud contact center, with integrations for other Freshworks products. The free plan adds per-minute charges, while annual Growth costs $15 a month and includes 2,000 incoming minutes monthly.

Visit Freshcaller

SwyxON

Paid AndroidiPhoneMac+2

SwyxON covers unified communications across major client platforms with hosted operation and business integrations. Confirm profile quotas, extra charges, and meeting limits with a partner before ordering.

Visit SwyxON

The facts

	Freshcaller	SwyxON
Free plan	Yes	Not published
Open source	Not published	Not published
Runs on	Android, iPhone, Web	Android, iPhone, Mac, Web, Windows
Lowest paid plan	Growth: $15 a month	Free or on request
Plans published	4	1
Maker	Not published	SwyxON
Website	freshworks.com	swyx.com
On business phone systems	#7 of 174	#126 of 174

Freshcaller: what it does well

Phone numbers are available from more than 90 countries.
Supports team-, time-, and intent-based routing.
Call recordings, transcripts, and live dashboards are included.
14-day trial includes Enterprise-plan features.

What to know first

Free plan has per-minute charges.
Mobile app is available only in English.
Mobile app requires iOS 10 or Android 5.0 and higher.

SwyxON: what it does well

Hosted service requires no customer server
Supports Windows, macOS, iOS, and Android
Includes routing, queues, messaging, and voicemail
Integrates with Outlook, Teams, and DATEV
Uses app-based two-factor authentication

What to know first

Pricing is available only on request
Feature availability varies by profile
Basic meetings allow two participants
VisualGroups is unavailable

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