Side by side
Freshcaller vs IdleVoip
Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidiPhoneWeb
Freshcaller brings routing, call controls, and call intelligence into a cloud contact center, with integrations for other Freshworks products. The free plan adds per-minute charges, while annual Growth costs $15 a month and includes 2,000 incoming minutes monthly.
Visit Freshcaller Paid Self-hostedWeb
IdleVoip combines a self-hosted Asterisk PBX, browser calling, AI reception, reporting, billing controls, and local speech processing. Its language and default capacity limits are important considerations for organizations with broader or heavier call requirements.
Visit IdleVoipThe facts
| Freshcaller | IdleVoip | |
|---|---|---|
| Free plan | Yes | Not published |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Self-hosted, Web |
| Lowest paid plan | Growth: $15 a month | Not published |
| Plans published | 4 | None |
| Maker | Not published | IdleVoip |
| Website | freshworks.com | openidle.com |
| On business phone systems | #7 of 174 | #168 of 174 |
Freshcaller: what it does well
- Phone numbers are available from more than 90 countries.
- Supports team-, time-, and intent-based routing.
- Call recordings, transcripts, and live dashboards are included.
- 14-day trial includes Enterprise-plan features.
What to know first
- Free plan has per-minute charges.
- Mobile app is available only in English.
- Mobile app requires iOS 10 or Android 5.0 and higher.
IdleVoip: what it does well
- Deploys on a customer server or VPS
- Works with SIP trunks and phones
- AI receptionist handles caller requests
- Browser softphone includes call controls
- Speech processing stays on the customer server
What to know first
- Assistant currently supports South African English
- Multilingual recognition is only on the roadmap
- Default setup handles around ten concurrent calls
- Pricing is available on request
Alternatives to Freshcaller Alternatives to IdleVoip The whole list