Five9 Gamification vs Unity Contact Center
| Five9 Gamification | Unity Contact Center | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | — |
| Open source | No | No |
| Platforms | — | Web, Windows |
| Rewards catalog | Yes | No |
| Challenge scheduling | Yes | No |
| Leaderboard scope | individual | individual |
| Core mechanics | points, badges, goals, challenges, rewards | leaderboards |
| Single sign-on | Yes | — |
| Team leaderboards | — | No |
| Supported helpdesks | — | BroadSoft |
Both are listed in Best Customer Service Gamification Software. On Freedom251, Unity Contact Center scores higher on our published basis.