Side by side
FireHydrant vs incident.io
Both stand on on-call management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan APIWeb
FireHydrant combines on-call, incident actions, automation, and retrospectives, with a free plan and a Pro trial. Review the responder and runbook limits, as well as the per-responder annual-billed Pro price, against team needs.
Visit FireHydrant
Free plan AndroidAPIiPhone+2
incident.io combines on-call, response coordination, and status updates, with plan options from a free tier to custom-priced Enterprise. Compare the plan scope and billing terms, especially if you need the investigations feature or on-call with Team or Pro.
Visit incident.ioThe facts
| FireHydrant | incident.io | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | API, Web | Android, API, iPhone, Mac, Web |
| Lowest paid plan | Pro: $25 a month | Team: $15 per user a month |
| Plans published | 3 | 5 |
| Maker | Not published | Not published |
| Website | firehydrant.com | incident.io |
| On on-call management software | #8 of 30 | #4 of 30 |
FireHydrant: what it does well
- Runbooks can create channels, meetings, and Jira tickets.
- Alerts can be managed from Slack or Microsoft Teams.
- Signals supports multiple notification channels.
- Analytics track MTTA, MTTM, and resolution time.
- 14-day Pro trial requires no credit card.
What to know first
- Free plan is limited to 10 responders.
- Free plan includes only two runbooks and three integrations.
- Pro costs $25/mo per responder, billed annually.
- Free plan has no support level listed.
incident.io: what it does well
- Basic plan is free.
- Routes alerts and supports escalation policies.
- Coordinates response in Slack and Microsoft Teams.
- Status Pages can update customers during incidents.
- Lists integrations with Jira, GitHub, and Datadog.
What to know first
- Investigations requires Response.
- On-call is an add-on to Team and Pro.
- Enterprise pricing is by custom proposal.
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