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Employee Center Pro vs xMatters

Both stand on servicenow marketplace apps. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Employee Center Pro

Paid AndroidiPhoneWeb
Visit Employee Center Pro

xMatters

Free plan AndroidAPIiPhone+3

Choose xMatters if your DevOps, SRE, or operations team needs automated incident workflows, alert handling, and reporting across connected tools. The free plan's five-user limit and limited feature set may not fit larger or more demanding teams; paid plans start at $15/user/mo (annual).

Visit xMatters

The facts

Employee Center ProxMatters
Free planNoYes
Open sourceNot publishedNo
Runs onAndroid, iPhone, WebAndroid, API, iPhone, Linux, Web, Windows
Lowest paid planNot publishedStarter (Essentials): $15 per user a month
Plans publishedNone4
MakerNot publishedNot published
Websiteservicenow.comxmatters.com
On servicenow marketplace apps#7 of 10#3 of 10

Employee Center Pro: what it does well

    xMatters: what it does well

    • Code-free builder automates resolution steps.
    • Hundreds of pre-built integrations include Jenkins, Prometheus, and Jira.
    • API supports custom cloud or on-premises connections.
    • Correlates and suppresses redundant alerts.
    • All plans include unlimited mobile push notifications.

    What to know first

    • Free plan is limited to five users and features.
    • Starter plan supports up to 25 users.
    • Phone and email support vary by paid tier.

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