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Empathy Platform vs SearchUnify Analytics

Both stand on search analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Empathy Platform

Paid AndroidAPIiPhone+2

Choose Empathy Platform if you need commerce search and discovery with merchandising controls, catalog tools, and analytics. Its SaaS and self-managed options serve different deployment preferences, but pricing is on request and usage is billed per query. Consider another option if image or voice search is required.

Visit Empathy Platform

SearchUnify Analytics

Free trial APIWeb

SearchUnify Analytics brings search reporting, exports, and retrieval tools together with enterprise content connectors. Consider the seven-day trial and request pricing to assess fit and costs for your content sources.

Visit SearchUnify Analytics

The facts

Empathy PlatformSearchUnify Analytics
Free planNot publishedNot published
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Self-hosted, WebAPI, Web
Lowest paid planFree or on requestFree or on request
Plans published21
MakerNot publishedNot published
Websiteempathy.cosearchunify.com
On search analytics software#15 of 37#19 of 37

Empathy Platform: what it does well

  • Combines keyword and semantic search to interpret shopper intent.
  • AI-assisted prompts, tags, queries, and carousels support discovery.
  • No-code controls manage product ranking and results-grid presentation.
  • Catalog tools include synonym suggestions and automated attributes.
  • Supports zero-result reporting, conversion tracking, and result-click analytics.

What to know first

  • Pricing is available on request.
  • Both integration models are billed per query rather than per API call.
  • The maker says image and voice search are not supported.

SearchUnify Analytics: what it does well

  • Reports cover trends, queries, feedback, cases, and relevance.
  • Tracks searches with and without results.
  • Exports reports as CSV files.
  • Trial includes two content sources.
  • Offers API and custom connector options.

What to know first

  • Paid pricing is available only on request.
  • Trial lasts seven days.
  • API-based additional sources may require a quote.

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