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EasyVista Self Help vs Kustomer

Both stand on self service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

EasyVista Self Help

Paid Web

EasyVista Self Help provides core self-service, knowledge, workflow, analytics, and sign-on functions through the web. Buyers will need to request pricing and match an edition to their organization’s scope.

Visit EasyVista Self Help

Kustomer

Paid AndroidAPIiPhone+1

Kustomer combines a unified customer timeline, service tools and AI features with options for human review. Pricing is on request, and listed Enterprise and Ultimate plans differ in several limits.

Visit Kustomer

The facts

EasyVista Self HelpKustomer
Free planNoNot published
Open sourceNot publishedNot published
Runs onWebAndroid, API, iPhone, Web
Lowest paid planFree or on requestFree or on request
Plans published34
MakerNot publishedKustomer
Websiteeasyvista.comkustomer.com
On self service software#23 of 26#19 of 26

EasyVista Self Help: what it does well

  • Web-based access
  • Knowledge base included
  • Approval workflows available
  • Content analytics included
  • Single sign-on support

What to know first

  • No free plan
  • Pricing available only on request
  • Enterprise features target organizations

Kustomer: what it does well

  • Unifies chat, email, voice and social interactions
  • Customer profiles can organize purchase history and preferences
  • Architect builds AI experiences without code
  • Managers can review and approve AI actions
  • Available on Android, iOS and web

What to know first

  • Pricing is available on request
  • Enterprise and Ultimate have different usage limits
  • Standard support hours are Monday through Friday

Alternatives to EasyVista Self Help Alternatives to Kustomer The whole list