Side by side
Duck Creek Claims vs Pega Investigative Case Management
Both stand on case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
P&C insurers looking for claims lifecycle management, configurable automation, and cloud delivery can consider Duck Creek Claims. Its stated capabilities span intake through recovery, with tools for low-complexity claim processing and integrations. Request pricing from the maker to assess fit and cost.
Visit Duck Creek Claims
Government agencies seeking automated investigation workflows, audit trails, and team dashboards should consider Pega Investigative Case Management. Its case tools, integration services, and hybrid deployment support coordinated investigations. Buyers who need a published price or plan tiers will need to contact Pega for a demo and pricing.
Visit Pega Investigative Case ManagementThe facts
| Duck Creek Claims | Pega Investigative Case Management | |
|---|---|---|
| Free plan | Not published | Not published |
| Open source | Not published | Not published |
| Runs on | API, Web | Android, API, iPhone, Web |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 1 | 1 |
| Maker | Duck Creek Claims | Pega Investigative Case Management |
| Website | duckcreek.com | pega.com |
| On case management software | #75 of 179 | #23 of 179 |
Duck Creek Claims: what it does well
- Supports claims from first notice through settlement and recovery.
- Automates triage and decisions for low-complexity claims.
- Includes assignment, coverage verification, investigation, and recovery capabilities.
- Preconfigured content includes more than 1,000 business rules.
- Offers open REST APIs and prebuilt vendor integrations.
What to know first
- Paid product with pricing available only by request.
- Cloud deployment is delivered through a shared security responsibility model.
- PCI DSS applies only where customers use Duck Creek Embedded Payments.
Pega Investigative Case Management: what it does well
- Quick-create utility lets investigators create or update cases in the field.
- Workflow combines interview, evidence, search, retrieval, and assessment tools.
- Dashboards support case management, caseload monitoring, and performance reporting.
- Forums support team messaging and data sharing.
- Connectors integrate systems without migration or replication.
What to know first
- Pricing is available only on request.
- Listed platforms are web, API, Android, and iOS.
Alternatives to Duck Creek Claims Alternatives to Pega Investigative Case Management The whole list