Docket vs Intercom
| Docket | Intercom | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $3,000/mo | $19/mo |
| Open source | No | No |
| Platforms | Web | Android, iOS, Web |
| Free plan | No | No |
| Lead qualification | Yes | — |
| Conversation routing | Yes | — |
| Supported channels | web_only | — |
| Human handoff | Yes | — |
Both are listed in Best Conversational Marketing Software. On Freedom251, Intercom scores higher on our published basis.