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DisputeDash vs DisputeFlow

Both stand on chargeback management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

DisputeDash

Free plan APIWeb

DisputeDash combines evidence collection, review controls, and response automation for eligible ecommerce and subscription businesses. Case limits include inquiries and pre-arbitrations, whether they are fought or resolved automatically.

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DisputeFlow

Free trial Web

DisputeFlow combines Shopify evidence collection, case tracking, and PDF response materials, with plans for different dispute volumes. Merchants remain responsible for reviewing generated materials and responding by the required deadlines.

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The facts

DisputeDashDisputeFlow
Free planYesA free trial
Open sourceNot publishedNot published
Runs onAPI, WebWeb
Lowest paid planStarter: $149 a monthStarter: $19 a month
Plans published52
MakerNot publishedNot published
Websitedisputedash.comdisputeflow.app
On chargeback management software#2 of 28#6 of 28

DisputeDash: what it does well

  • Supports up to 15 evidence types
  • Users can edit evidence before submission
  • Automation can be configured by brand
  • Radar surfaces dispute patterns and recommended actions

What to know first

  • Free Analytics plan has no automation
  • Starter is limited to 100 disputes monthly
  • Over-limit Starter disputes cost $2.50 each
  • REST API and webhooks are coming soon

DisputeFlow: what it does well

  • Collects Shopify order, fulfillment, and payment evidence.
  • Exports evidence dossiers and rebuttal letters as PDFs.
  • Tracks deadlines and sends dispute alerts.
  • Includes a 15-day trial without a required card.
  • Encrypts data in transit and at rest.

What to know first

  • No free plan is listed.
  • Starter covers up to 30 disputes per month.
  • Dispute outcomes are not guaranteed.
  • Merchants must review AI-generated materials and meet deadlines.

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