Side by side
Diagramium vs JourneyIQ
Both stand on customer journey mapping software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Web
Diagramium supports schedule creation and step-by-step presentations, with several exports available to guests. Export charts you want to keep, since clearing site data can remove locally stored diagrams.
Visit Diagramium
Free plan Web
Choose JourneyIQ if your team needs customer journey and service blueprint mapping with AI analysis of friction and operational impact. The free plan is limited to one journey, five stages, and three monthly AI scans; teams needing unlimited journeys and stages must use Growth at $49 a month or explore Enterprise.
Visit JourneyIQThe facts
| Diagramium | JourneyIQ | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Web | Web |
| Lowest paid plan | Free or on request | Growth: $49 a month |
| Plans published | 2 | 3 |
| Maker | Not published | Not published |
| Website | diagramium.com | journeyiq.ai |
| On customer journey mapping software | #5 of 23 | #9 of 23 |
Diagramium: what it does well
- Charts include dependencies and milestones
- Daily, weekly, and monthly time scales
- Works offline after the editor loads
- PNG, SVG, and PDF exports need no account
- Charts stay in browser storage
What to know first
- Clearing site data can erase unexported charts
- Animated exports require a free Google sign-in
- Account creation has a minimum age requirement
JourneyIQ: what it does well
- Maps user actions, frontstage, backstage, and support systems across touchpoints.
- AI Scan scores red zones and analyzes root causes.
- AI Copilot offers contextual recommendations on journey health and CX gaps.
- Tracks human, system, AI, and vendor actors.
- Templates cover SaaS, healthcare, e-commerce, and fintech.
What to know first
- Starter is limited to one journey and five stages.
- Starter includes only three AI scans per month.
- Growth costs $49 a month.
- Enterprise pricing is available on request.
Alternatives to Diagramium Alternatives to JourneyIQ The whole list