DevRev vs HESK

DevRev

5.4 #70 in Help desk software

About DevRev

HESK

6.9 #13 in Help desk software

About HESK
DevRevHESK
Free planNoYes
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsWeb, iOS, Androidself-hosted, Web
Free planYesYes
Shared inboxYes—
SLA managementYes—
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYes—
Included agent seats—10

Both are listed in Best Help Desk Software. On Freedom251, HESK scores higher on our published basis.