Side by side

cxomni vs SuiteCX

Both stand on customer journey mapping software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

cxomni

Paid Web

cxomni combines journey mapping, governance, analytics, and workflow integrations in one web suite. Its paid enterprise structure and 36-month minimum term fit organizations planning a long-term deployment.

Visit cxomni

SuiteCX

Paid APISelf-hostedWeb

SuiteCX brings journey visualization, experience assessment and improvement planning into one platform, with API and hosting options. Buyers should request pricing and clarify the server arrangement, user limits and customization needs.

Visit SuiteCX

The facts

	cxomni	SuiteCX
Free plan	No	Not published
Open source	Not published	Not published
Runs on	Web	API, Self-hosted, Web
Lowest paid plan	Enterprise: €2,000 a month	Not published
Plans published	2	None
Maker	Not published	Not published
Website	cxomni.net	suitecx360.com
On customer journey mapping software	#18 of 23	#22 of 23

cxomni: what it does well

Visual maps include emotion curves and storyboards
More than 20 APIs normalize journey data
Real-time KPIs, trends, targets, and AI analysis
Unlimited read-only users and journeys
TLS, AES-256, SAML 2.0, and two-factor authentication

What to know first

No free plan or free trial
Enterprise starts at €2,000 a month
Minimum contract term is 36 months
Smallest package allows 10 author users

SuiteCX: what it does well

More than 20 journey mapping visualizations.
Combines survey, operational and behavioral data in maps.
Assessment findings can become interactive roadmaps and charters.
Offers RESTful, CSV and customized APIs.
Includes unlimited first-year support and training.

What to know first

Pricing is available on request, not listed.
Shared server accounts may have up to 20 users.
Firefox is preferred; Safari and Chrome are supported.

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