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Contact vs Kixie

Both stand on computer telephony integration software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Contact

Free trial Windows

Contact focuses on call handling for executive-suite and business-center reception. Check the compatibility page and Windows-specific setup requirements before considering it for a deployment.

Visit Contact

Kixie

Free trial ExtensionWeb

Kixie combines business calling, messaging, and CRM logging, with plan-specific dialing options. Compare the plan details and account for customers' responsibility for calling practices and legal review.

Visit Kixie

The facts

ContactKixie
Free planNot publishedA free trial
Open sourceNot publishedNot published
Runs onWindowsExtension, Web
Lowest paid planNot publishedFree or on request
Plans publishedNone3
MakerNot publishedNot published
Websiteevot.netkixie.com
On computer telephony integration software#17 of 22#13 of 22

Contact: what it does well

  • PC controls answer, transfer, hold, and release calls.
  • Caller context appears before staff answer.
  • Supports DID, Caller ID, CLID, and trunk routes.
  • Trial and product demonstration are available.

What to know first

  • Windows is the only listed platform.
  • Setup lists .NET Framework 2.0 and SQL Server.
  • Pricing is available on request.

Kixie: what it does well

  • Supports inbound and outbound business calling.
  • Logs calls, texts, outcomes, and recordings in the CRM.
  • Lists native integrations with five CRM platforms.
  • All plans include US-based support.

What to know first

  • No free plan; the trial lasts seven days.
  • Only Multi-Line PowerDialer lists dialing up to four lines.
  • Customers remain responsible for calling practices and legal review.

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