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ConnectWise Documentation vs XIA Configuration

Both stand on network documentation software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

ConnectWise Documentation

Free trial Web

Choose ConnectWise Documentation if your organization wants centralized IT documentation with asset, VoIP, and ConnectWise product integrations. Consider other options if you need a published price before contacting sales, since pricing is customized by quote.

Visit ConnectWise Documentation

XIA Configuration

Free trial APISelf-hostedWeb+1

XIA Configuration combines infrastructure discovery, documentation, reporting, and configuration automation across many listed technologies. Its licensing separates a single-user Technician edition from enterprise options with shared web access.

Visit XIA Configuration

The facts

ConnectWise DocumentationXIA Configuration
Free planNot publishedA free trial
Open sourceNot publishedNot published
Runs onWebAPI, Self-hosted, Web, Windows
Lowest paid planFree or on requestTechnician: $3,000 a year
Plans published13
MakerNot publishedNot published
Websiteconnectwise.comcentrel-solutions.com
On network documentation software#18 of 27#22 of 27

ConnectWise Documentation: what it does well

  • Centralizes knowledge bases and device information.
  • Cloud integrations collect customer asset data.
  • VoIP integrations can show caller history and linked resources.
  • Password vault includes access controls and audit trail reports.
  • Connects with ConnectWise PSA and Automate.

What to know first

  • Pricing requires a customized quote.
  • The product is paid.

XIA Configuration: what it does well

  • Agentless SNMP switch discovery
  • PDF and XML exports
  • Configuration change and version tracking
  • Security benchmark pass/fail reports
  • PowerShell and web services

What to know first

  • Technician costs $3,000 a year
  • Technician edition limits access to one user and machine
  • Circuit management is unavailable

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