Side by side
ComBase vs Zendesk Guide
Both stand on customer community software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
ComBase packages community features with tiered limits for members, seats, traffic, and storage. Buyers should compare those allowances with their organisation’s scale and note the annual billing terms.
Visit ComBase
Free trial AndroidAPIiPhone+3
Zendesk Guide pairs a high listed article limit with publishing, access, and content-tracking features. Compare the annual-billing plan details and trial against the tools your team needs.
Visit Zendesk GuideThe facts
| ComBase | Zendesk Guide | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | No |
| Runs on | Web | Android, API, iPhone, Mac, Web, Windows |
| Lowest paid plan | Starter: $249 a month | Support Team: $19 per agent a month |
| Plans published | 3 | 7 |
| Maker | Not published | Zendesk Guide |
| Website | getcombase.com | zendesk.com |
| On customer community software | #23 of 37 | #19 of 37 |
ComBase: what it does well
- Private spaces and event hosting
- Custom domains and moderation tools
- Starter supports up to 25,000 members
- Advanced includes 1M monthly page views
- Enterprise lists unlimited capacity
What to know first
- No free plan
- Starter costs $249 a month
- Advanced costs $833 a month
Zendesk Guide: what it does well
- Supports up to 40,000 articles.
- Allows custom domains and single sign-on.
- Includes version history and content analytics.
- A 14-day trial is listed.
What to know first
- There is no free plan.
- Suite Team costs $55 a month when billed yearly.
- Suite Enterprise + Copilot has no listed price.
Alternatives to ComBase Alternatives to Zendesk Guide The whole list