Cognigy vs Helpbase
| Cognigy | Helpbase | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | Web |
| Human handoff | Yes | Yes |
| Supported channels | — | Email and webchat |
| Workflow actions | — | Yes |
Both are listed in Best AI Customer Service Agents. On Freedom251, Cognigy scores higher on our published basis.