Cognigy vs Dalo
| Cognigy | Dalo | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | $10/mo |
| Open source | No | No |
| Platforms | api, self-hosted, Web | Web |
| Human handoff | Yes | Yes |
| Free plan | — | Yes |
| Paid from | — | 10 /mo |
| Supported channels | — | Website chat, WhatsApp, email, Instagram Direct, Facebook Messenger, phone |
| Workflow actions | — | Yes |
| Voice support | — | Yes |
| API access | — | Yes |
Both are listed in Best AI Customer Service Agents. On Freedom251, Cognigy scores higher on our published basis.