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CloudOffix Claims & Case Management vs Hyland OnBase

Both stand on case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

CloudOffix Claims & Case Management

Free trial AndroidAPIiPhone+1

CloudOffix brings intake, workflow, investigation, escalation, reporting, and integrations into a cloud case system. A 15-day trial is available, but plan pricing must be requested.

Visit CloudOffix Claims & Case Management

Hyland OnBase

Paid AndroidAPIiPhone+4

Choose OnBase if your organization needs document capture, workflow automation, case management, and records controls in one content management product. Its deployment options and mobile access may suit teams working across different environments. Buyers should request pricing for the paid offering, and confirm that its mobile viewer and support details meet their requirements.

Visit Hyland OnBase

The facts

CloudOffix Claims & Case ManagementHyland OnBase
Free planA free trialNo
Open sourceNot publishedNo
Runs onAndroid, API, iPhone, WebAndroid, API, iPhone, Mac, Self-hosted, Web, Windows
Lowest paid planFree or on requestFree or on request
Plans published22
MakerCloudOffix Claims & Case ManagementHyland OnBase
Websitecloudoffix.comhyland.com
On case management software#18 of 177#22 of 177

CloudOffix Claims & Case Management: what it does well

  • Central case records include documents, evidence, and decisions
  • Low-code tools shape intake and approval workflows
  • AI flags missing information and SLA risks
  • Connects CRM, ERP, finance, and helpdesk systems
  • Daily backups replicate across at least two continents

What to know first

  • No free plan is available
  • Pricing requires contacting CloudOffix
  • Mobile access depends on device, app, permissions, and release
  • LaunchPad plan supports up to 10 active users

Hyland OnBase: what it does well

  • Captures and verifies business data from multiple sources.
  • Automates configurable document workflows and exception routing.
  • Case management covers documents, emails, tasks, and approvals.
  • Includes OCR, version history, granular access controls, and audit logs.
  • Offers mobile access through the Hyland Mobile app.

What to know first

  • Paid pricing is available on request.
  • Base subscription covers 100 named users.
  • Integrated Office Viewer does not support Android tablets or phones.
  • Standard phone support is listed for S1 issues only.

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