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ChargebackStop vs FIS CBK

Both stand on chargeback management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

ChargebackStop

Paid APIWeb

ChargebackStop brings alert handling and representment support together, with configurable rules and named processor integrations. Buyers should compare the service-specific prices and consider whether their monthly volume qualifies for volume pricing.

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FIS CBK

Paid APISelf-hostedWeb

FIS CBK combines claims tracking, rule validation, and automation for organizations handling payment disputes. Its deployment choices and integrations are specified, but prospective buyers need to request pricing.

Visit FIS CBK

The facts

ChargebackStopFIS CBK
Free planNoNot published
Open sourceNot publishedNot published
Runs onAPI, WebAPI, Self-hosted, Web
Lowest paid planSee the plansFree or on request
Plans published61
MakerNot publishedNot published
Websitechargebackstop.comfisglobal.com
On chargeback management software#12 of 28#16 of 28

ChargebackStop: what it does well

  • Rules can automate refunds, flags, or escalations.
  • Recovery evidence draws on six data categories.
  • Processor integrations include Stripe and Adyen.
  • Invalid or duplicate alerts are automatically credited.
  • Volume pricing is available above 100 monthly chargebacks.

What to know first

  • No free plan is listed.
  • Pricing varies by service and volume.
  • Most merchants may take several days to start.

FIS CBK: what it does well

  • Tracks claim deadlines and validates rules.
  • Uses automation to reduce repetitive dispute tasks.
  • Supports major and domestic card schemes.
  • Integrates with Visa Claim Resolution and Mastercom.
  • Hosted operations include monitoring and maintenance.

What to know first

  • Pricing is available only on request.
  • Hosted PCI compliance applies to the Hosted Solution.

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