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Caselle vs CivicPlus Utility Billing

Both stand on municipal software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Caselle

Paid AndroidiPhoneSelf-hosted+2

Caselle brings local-government finance, billing, payroll, and resident services into one suite. Prospective customers need to contact the maker for pricing and confirm whether the hosted or on-premise setup fits their organization.

Visit Caselle

CivicPlus Utility Billing

Paid AndroidAPIiPhone+3

CivicPlus Utility Billing connects billing, resident account access, and field service activity in one cloud-based system. Prospective customers need to request a custom estimate, as no price is listed.

Visit CivicPlus Utility Billing

The facts

CaselleCivicPlus Utility Billing
Free planNot publishedNo
Open sourceNot publishedNot published
Runs onAndroid, iPhone, Self-hosted, Web, WindowsAndroid, API, iPhone, Mac, Web, Windows
Lowest paid planNot publishedFree or on request
Plans publishedNone2
MakerCaselleNot published
Websitecaselle.comcivicplus.com
On municipal software#2 of 19#1 of 19

Caselle: what it does well

  • Finance modules cover payables, receivables, and project accounting
  • Utility Billing manages customer bills and metered services
  • Citizen Portal supports bill payments and permit applications
  • Offers both on-premise and hosted deployment
  • Lists onboarding, training, professional services, and data migration

What to know first

  • Pricing requires contacting sales or requesting a demo
  • Third-party credit card processing requires an add-on purchase

CivicPlus Utility Billing: what it does well

  • Supports water, sewer, sanitation, and electric utilities.
  • Residents can review balances and submit service requests.
  • Completed field work updates billing records in real time.
  • Connects with supported ERP, GIS, and metering systems.
  • Customer onboarding, training, and ongoing support are included.

What to know first

  • Pricing is available only by request.
  • Supported integrations are specified, not universal.
  • The product is designed for local governments.

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