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CallHub vs GoTo Contact Center

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

CallHub

Free trial AndroidAPIiPhone+3

CallHub combines phone banking, messaging, outreach, and workflow tools, with integrations and an API for connecting data. Compare Essential’s stated limits with your team’s needs; Scale’s price is not listed.

Visit CallHub

GoTo Contact Center

Paid AndroidAPIExtension+4

GoTo Contact Center brings calling, digital channels, routing, and agent-management tools into one service. Pricing is not published, and there is no free plan.

Visit GoTo Contact Center

The facts

CallHubGoTo Contact Center
Free planA free trialNo
Open sourceNot publishedNo
Runs onAndroid, API, iPhone, Mac, Web, WindowsAndroid, API, Extension, iPhone, Mac, Web, Windows
Lowest paid planFree or on requestGoTo Connect: $29.95 a month
Plans published22
MakerCallHubNot published
Websitecallhub.iogoto.com
On call center software#36 of 124#38 of 124

CallHub: what it does well

  • Supports phone, voice, text, email, and workflow channels.
  • Offers four listed dialing modes.
  • Texting includes surveys, link tracking, and profanity filtering.
  • API supports custom two-way data flows.
  • Android and iOS apps are available.

What to know first

  • Essential is limited to 10,000 contacts and 10 agents.
  • Essential lists only five team members.
  • Chrome is recommended for browser calling.
  • Scale price is not listed.

GoTo Contact Center: what it does well

  • Supports inbound and outbound calling.
  • Offers omnichannel digital channels.
  • Includes custom call routing and an IVR builder.
  • Agent tools include monitoring, coaching, and co-browsing.
  • Available on Windows, macOS, iOS, Android, and web.

What to know first

  • There is no free plan.
  • Pricing is available on request.

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