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CallHub vs Exotel Contact Center

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

CallHub

Free trial AndroidAPIiPhone+3

CallHub combines phone banking, messaging, outreach, and workflow tools, with integrations and an API for connecting data. Compare Essential’s stated limits with your team’s needs; Scale’s price is not listed.

Visit CallHub

Exotel Contact Center

Free trial APILinuxMac+2

Exotel combines calling, digital channels, IVR, automation, and several deployment choices in one contact center. XPrime starts at $70 a month, while Voice Streaming requires separate pricing.

Visit Exotel Contact Center

The facts

CallHubExotel Contact Center
Free planA free trialA free trial
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Mac, Web, WindowsAPI, Linux, Mac, Web, Windows
Lowest paid planFree or on requestXPrime: $70
Plans published23
MakerCallHubNot published
Websitecallhub.ioexotel.com
On call center software#40 of 131#23 of 131

CallHub: what it does well

  • Supports phone, voice, text, email, and workflow channels.
  • Offers four listed dialing modes.
  • Texting includes surveys, link tracking, and profanity filtering.
  • API supports custom two-way data flows.
  • Android and iOS apps are available.

What to know first

  • Essential is limited to 10,000 contacts and 10 agents.
  • Essential lists only five team members.
  • Chrome is recommended for browser calling.
  • Scale price is not listed.

Exotel Contact Center: what it does well

  • Combines voice, SMS, WhatsApp, and video channels.
  • Includes a drag-and-drop multi-level IVR builder.
  • Offers public, private, on-premises, and hybrid deployment.
  • Supports named CRM integrations and custom applications.
  • A free trial account includes SMS and call credits.

What to know first

  • No free plan is listed.
  • Voice Streaming is excluded from listed plans.
  • XTRM has no listed price.

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