Side by side

Call SWEET! vs PBXDom

Both stand on call accounting. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Choose PBXDom when your team needs analytics, 911 alerts, or cost reporting from an existing supported phone system. Look elsewhere if you need a free plan or a replacement for your PBX; PBXDom is built to report on an existing system.

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The facts

	Call SWEET!	PBXDom
Free plan	Not published	A free trial
Open source	Not published	Not published
Runs on	Web	Android, API, iPhone, Linux, Self-hosted, Web, Windows
Lowest paid plan	Not published	Basic: $99 a month
Plans published	None	7
Maker	Not published	Not published
Website	new.datel-group.com	pbxdom.com
On call accounting	#6 of 13	#2 of 13

Call SWEET!: what it does well

PBXDom: what it does well

Customizable analytics dashboards with 70+ widgets.
Reports cover call volumes, missed calls, and extension activity.
Estimates costs by extension and department.
911 alerts can use email, SMS, automated voice, Slack, or Zapier.
Collector supports serial, IP, and file-based call-record connections.

What to know first

No free plan; the listed trial lasts 14 days.
Basic is limited to 50 extensions or lines and one phone system.
Historical imports cost extra on Pro, Advanced, and Enterprise.
API access is available only on Advanced and Enterprise.

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