Side by side
C-Zentrix Contact Center vs IHA Telephony Cloud Contact Center
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
C-Zentrix combines call handling, digital channels, routing, workforce management, and CRM integrations in one contact center platform. Free options are listed, while paid-plan prices require a request.
Visit C-Zentrix Contact Center Paid APISelf-hostedWeb
IHA Telephony Cloud Contact Center covers omnichannel interactions, dialing, supervision, integrations, and India-focused hosting. Its deployment options and capacity suit larger operations, while buyers should confirm which enterprise controls and pricing apply.
Visit IHA Telephony Cloud Contact CenterThe facts
| C-Zentrix Contact Center | IHA Telephony Cloud Contact Center | |
|---|---|---|
| Free plan | Yes | No |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Self-hosted, Web | API, Self-hosted, Web |
| Lowest paid plan | Free or on request | Retail plan (starting at): ₹999 a month |
| Plans published | 13 | 1 |
| Maker | C-Zentrix Contact Center | Not published |
| Website | c-zentrix.com | thetelephony.co |
| On call center software | #4 of 131 | #96 of 131 |
C-Zentrix Contact Center: what it does well
- Supports voice and multiple digital interaction channels.
- Offers skill-based routing and automatic call distribution.
- Includes workforce management and an IVR builder.
- Records calls with customer-selected storage location.
- Available on Android, iOS, web, API, and self-hosted environments.
What to know first
- Paid plan pricing is available only on request.
- Free voice options include limited initial call credit.
- Some free CRM and chat options are single-user.
IHA Telephony Cloud Contact Center: what it does well
- Voice and digital channels in one console
- Three dialer modes plus IVR
- Extensive CRM and helpdesk integrations
- India data residency
- 24×7 support and India-based NOC
What to know first
- No free plan
- Pricing is otherwise on request
- Enterprise controls are described separately
- Single-tenant ceiling is 2,470+ agent seats
Alternatives to C-Zentrix Contact Center Alternatives to IHA Telephony Cloud Contact Center The whole list