Side by side
C-Zentrix Contact Center vs GoTo Contact Center
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
C-Zentrix combines call handling, digital channels, routing, workforce management, and CRM integrations in one contact center platform. Free options are listed, while paid-plan prices require a request.
Visit C-Zentrix Contact Center
Paid AndroidAPIExtension+4
GoTo Contact Center brings calling, digital channels, routing, and agent-management tools into one service. Pricing is not published, and there is no free plan.
Visit GoTo Contact CenterThe facts
| C-Zentrix Contact Center | GoTo Contact Center | |
|---|---|---|
| Free plan | Yes | No |
| Open source | Not published | No |
| Runs on | Android, API, iPhone, Self-hosted, Web | Android, API, Extension, iPhone, Mac, Web, Windows |
| Lowest paid plan | Free or on request | GoTo Connect: $29.95 a month |
| Plans published | 13 | 2 |
| Maker | C-Zentrix Contact Center | Not published |
| Website | c-zentrix.com | goto.com |
| On call center software | #4 of 131 | #44 of 131 |
C-Zentrix Contact Center: what it does well
- Supports voice and multiple digital interaction channels.
- Offers skill-based routing and automatic call distribution.
- Includes workforce management and an IVR builder.
- Records calls with customer-selected storage location.
- Available on Android, iOS, web, API, and self-hosted environments.
What to know first
- Paid plan pricing is available only on request.
- Free voice options include limited initial call credit.
- Some free CRM and chat options are single-user.
GoTo Contact Center: what it does well
- Supports inbound and outbound calling.
- Offers omnichannel digital channels.
- Includes custom call routing and an IVR builder.
- Agent tools include monitoring, coaching, and co-browsing.
- Available on Windows, macOS, iOS, Android, and web.
What to know first
- There is no free plan.
- Pricing is available on request.
Alternatives to C-Zentrix Contact Center Alternatives to GoTo Contact Center The whole list