Side by side
C-Zentrix Contact Center vs Daktela Contact Center
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
C-Zentrix combines call handling, digital channels, routing, workforce management, and CRM integrations in one contact center platform. Free options are listed, while paid-plan prices require a request.
Visit C-Zentrix Contact Center
Free trial AndroidAPIiPhone+3
Daktela combines multiple customer service channels with automation, contact centre tools and integration options. It has a 14-day trial, but no free plan; pricing varies by licence and AI package.
Visit Daktela Contact CenterThe facts
| C-Zentrix Contact Center | Daktela Contact Center | |
|---|---|---|
| Free plan | Yes | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Self-hosted, Web | Android, API, iPhone, Mac, Web, Windows |
| Lowest paid plan | Free or on request | SMS: €12 a month |
| Plans published | 13 | 10 |
| Maker | C-Zentrix Contact Center | Daktela Contact Center |
| Website | c-zentrix.com | daktela.com |
| On call center software | #4 of 131 | #24 of 131 |
C-Zentrix Contact Center: what it does well
- Supports voice and multiple digital interaction channels.
- Offers skill-based routing and automatic call distribution.
- Includes workforce management and an IVR builder.
- Records calls with customer-selected storage location.
- Available on Android, iOS, web, API, and self-hosted environments.
What to know first
- Paid plan pricing is available only on request.
- Free voice options include limited initial call credit.
- Some free CRM and chat options are single-user.
Daktela Contact Center: what it does well
- Unifies voice, live chat, email and social media.
- Bots can hand conversations to live agents.
- Includes helpdesk, analytics, QA reviews and knowledge base.
- Android and iOS apps include ticketing and calls.
- Every licence includes 24/7 local-language technical support.
What to know first
- No free plan.
- Setup and onboarding are billed once by project scope.
- AI packages use monthly flat fees.
Alternatives to C-Zentrix Contact Center Alternatives to Daktela Contact Center The whole list