Side by side
bruKNOW vs Microsoft Bot Framework
Both stand on chatbot builders. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
bruKNOW combines visual chatbot building, document-based AI replies, multichannel messaging, CRM records, and human escalation. The free plan provides a small starting setup, while annual tiers increase chatbot, conversation, token, and team capacity.
Visit bruKNOWThe Bot Framework may suit developers maintaining bots that need its SDK, channel connections, and hosting flexibility. For new agent development, Microsoft recommends the Microsoft 365 Agents SDK; teams relying on support tickets should also account for the stated end of Bot Framework SDK ticket service.
Visit Microsoft Bot FrameworkThe facts
| bruKNOW | Microsoft Bot Framework | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Startup: 28 BRL a month | Free or on request |
| Plans published | 4 | 2 |
| Maker | Not published | Not published |
| Website | bruknow.com | dev.botframework.com |
| On chatbot builders | #24 of 258 | #15 of 258 |
bruKNOW: what it does well
- Visual flow builder requires no coding
- GPT-4o assistants use uploaded documents
- Human handoff supports agent involvement
- CRM exports records to CSV or Excel
- Unified Android inbox covers four channels
What to know first
- Free plan allows 50 conversations monthly
- Paid plans are billed annually
- Higher tiers are needed for more capacity
Microsoft Bot Framework: what it does well
- Includes tools and templates for speech, natural language, and Q&A bots.
- Provides client libraries for C#, JavaScript, Python, and Java.
- Connects bots to Teams, Facebook, Slack, and other channels.
- Allows hosting on own servers, Azure, or another data center.
- Free plan includes unlimited standard-channel messages.
What to know first
- Microsoft says the SDK is no longer updated or maintained.
- Microsoft recommends a different SDK for new agent development.
- Free plan limits premium-channel messages to 10,000 per month.
- Channel adapters may be needed for some channels or features.
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