Side by side
BotSailor vs Chatwoot
Both stand on whatsapp business api providers. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+1
BotSailor brings channel messaging, workflow automation, commerce connections and team handoff together. Account for the free-plan limits and possible third-party messaging charges when choosing a plan.
Visit BotSailor
Free plan Open source AndroidAPIiPhone+3
Chatwoot brings customer conversations, team coordination, and knowledge-base tools together, with cloud and self-hosted options. Compare agent, conversation, and retention limits with the features you need.
Visit ChatwootThe facts
| BotSailor | Chatwoot | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | No | Yes |
| Runs on | Android, API, iPhone, Web | Android, API, iPhone, Linux, Self-hosted, Web |
| Lowest paid plan | Premium 1K Yearly: $71.95 a year | Startups: $19 per agent a month |
| Plans published | 15 | 9 |
| Maker | Not published | Chatwoot |
| Website | botsailor.com | chatwoot.com |
| On whatsapp business api providers | #3 of 33 | #1 of 33 |
BotSailor: what it does well
- Supports five conversational channels, including website chat.
- AI agents can call APIs and hand conversations to people.
- Includes a shared team inbox and visual flow builder.
- Free plan includes 200 subscribers and 200K AI tokens monthly.
What to know first
- Free plan is limited to 200 subscribers.
- Third-party messaging providers may charge separately.
- Premium subscriber tiers have different monthly prices.
Chatwoot: what it does well
- Combines multiple channels in a shared inbox
- Includes help-center portals and AI-powered search
- Offers API access, webhooks, and bot connections
- Can be deployed on customer infrastructure
What to know first
- Free Hacker plan limits use to 500 conversations monthly
- Community Edition excludes Captain AI and voice calls
- Cloud Startups is $19 per agent monthly, billed annually
Alternatives to BotSailor Alternatives to Chatwoot The whole list