BOSSDesk vs OTOBO

BOSSDesk

5.0 #36 in IT Help Desk Software

About BOSSDesk

OTOBO

5.4 #15 in IT Help Desk Software

About OTOBO
BOSSDeskOTOBO
Free planNoNo
Free trialNoNo
Paid from$29/mo€325/mo
Open sourceNoNo
PlatformsAndroid, iOS, Webapi, Linux, self-hosted, Web
Free planNoYes
Paid from29 /user/mo—
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYesYes
Approval workflowsYesYes
Mobile appsYes—

Both are listed in Best IT Help Desk Software. On Freedom251, OTOBO scores higher on our published basis.