Side by side
BeyondTrust Remote Support vs MyRemoting
Both stand on remote desktop software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+5
Choose BeyondTrust Remote Support if your organization needs controlled remote access across varied devices, with technician workflows and auditing. Look elsewhere if you need a published price or a free plan.
Visit BeyondTrust Remote Support Free trial AndroidiPhoneLinux+3
MyRemoting offers broad remote-control and fleet-management functions with hosted, self-hosted and on-premises choices. The main limits are paid licensing and features reserved for the On-Prem edition.
Visit MyRemotingThe facts
| BeyondTrust Remote Support | MyRemoting | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows | Android, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Free or on request | See the plans |
| Plans published | 1 | 8 |
| Maker | BeyondTrust Remote Support | Not published |
| Website | beyondtrust.com | myremoting.iownsoftware.com |
| On remote desktop software | #75 of 135 | #79 of 135 |
BeyondTrust Remote Support: what it does well
- Supports attended and unattended remote access.
- Technicians can work through a browser-based console.
- Includes collaboration, chat, camera sharing, and skills-based routing.
- Offers an API for custom integrations.
- Supports two-factor authentication and least-privilege permissions.
What to know first
- There is no free plan.
- Pricing requires contacting the company.
- Session logs remain on the appliance for up to 90 days unless moved to an external database.
MyRemoting: what it does well
- Windows, macOS, Linux, iPad and iPhone support
- Remote control, files, terminals and process tools
- Encrypted WireGuard connectivity
- Fleet patching and software deployment
- Session recording and CSV audit export
What to know first
- No free plan
- On-Prem-only offline licensing and updates
- Self-host and hosted licenses cost $399 a month
- Some options have a 7-day trial only
Alternatives to BeyondTrust Remote Support Alternatives to MyRemoting The whole list