Side by side
BatchDialer vs CallTools
Both stand on predictive dialer software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+1
Choose BatchDialer if your team needs multi-line calling with call handling, coaching tools, and analytics. Pro or Enterprise may be a fit when AI features or longer recording retention are priorities. Look elsewhere if you need a free plan.
Visit BatchDialer Paid APIExtensionMac+2
CallTools combines inbound and outbound calling with follow-up messaging, reporting, integrations and compliance controls. Pricing is on request, and agent hardware and browser requirements exclude tablets, mobile devices and virtual machines.
Visit CallToolsThe facts
| BatchDialer | CallTools | |
|---|---|---|
| Free plan | A free trial | Not published |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | API, Extension, Mac, Web, Windows |
| Lowest paid plan | Starter: $95 a month | Free or on request |
| Plans published | 3 | 1 |
| Maker | Not published | CallTools |
| Website | batchdialer.com | calltools.com |
| On predictive dialer software | #5 of 28 | #9 of 28 |
BatchDialer: what it does well
- Predictive, preview, and rapid-fire dialing modes are available.
- Pro and Enterprise provide five lines per agent.
- Every plan includes phone reputation monitoring.
- Call recordings, live listening, whisper coaching, and call barging support coaching.
- Integrations include HubSpot, Zoho, PropStream, and Zapier-powered connections.
What to know first
- There is no free plan.
- Starter has three dialing lines per agent.
- Starter call recordings are retained for 90 days.
- The trial automatically transitions to a selected paid subscription.
CallTools: what it does well
- Offers power, predictive and preview dialing.
- Inbound tools include queues, callbacks and custom IVR.
- Reports call and lead-source metrics in real time.
- Lists more than 40 direct integrations.
- Plan includes unlimited local and domestic long-distance minutes.
What to know first
- Pricing is available only on request.
- Agents need a physical Windows 10 or current macOS computer.
- Tablets, mobile devices and virtual machines are unsupported.
- A USB wired headset is required.
Alternatives to BatchDialer Alternatives to CallTools The whole list