Atomicwork vs OTOBO

Atomicwork

4.9 #43 in IT Help Desk Software

About Atomicwork

OTOBO

5.4 #15 in IT Help Desk Software

About OTOBO
AtomicworkOTOBO
Free planNoNo
Free trialYesNo
Paid from$1/mo€325/mo
Open sourceNoNo
PlatformsWebapi, Linux, self-hosted, Web
Free planNoYes
SLA managementYesYes
Asset managementYesYes
Knowledge base—Yes
Employee portal—Yes
Single sign-on—Yes
Approval workflows—Yes

Both are listed in Best IT Help Desk Software. On Freedom251, OTOBO scores higher on our published basis.