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Apple Zoom vs Microsoft Quick Assist

Both stand on screen magnifier software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Apple Zoom

Free plan iPhoneMac
Visit Apple Zoom

Microsoft Quick Assist

Free plan MacWebWindows

Choose Quick Assist for free, attended computer help when the person sharing the device can approve the connection and any control request. Look elsewhere if you need file transfer or mobile apps, or if you need macOS or browser access outside Microsoft Support interactions.

Visit Microsoft Quick Assist

The facts

Apple ZoomMicrosoft Quick Assist
Free planYesYes
Open sourceNot publishedNot published
Runs oniPhone, MacMac, Web, Windows
Lowest paid planNot publishedFree or on request
Plans publishedNone1
MakerNot publishedNot published
Websiteapple.comsupport.microsoft.com
On screen magnifier software#4 of 22#1 of 22

Apple Zoom: what it does well

    Microsoft Quick Assist: what it does well

    • The person receiving help approves screen sharing and any control request.
    • Session tools include a laser pointer, annotations, and chat.
    • Uses HTTPS over port 443 and TLS 1.2.
    • Microsoft says participant data is not stored longer than three days.

    What to know first

    • File transfer is not supported.
    • There are no mobile apps.
    • The macOS and web versions are limited to Microsoft Support interactions.
    • Work or school policies may block Microsoft Store installation.

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