Side by side

Airtel Hosted Contact Center vs CallHub

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Airtel Hosted Contact Center

Paid Web

Airtel Hosted Contact Center combines calling, IVR, knowledge access, browser workspaces and reporting. Its managed hosting and stated scaling model may fit organizations adjusting contact capacity, subject to a quotation.

Visit Airtel Hosted Contact Center

CallHub

Free trial AndroidAPIiPhone+3

CallHub combines phone banking, messaging, outreach, and workflow tools, with integrations and an API for connecting data. Compare Essential’s stated limits with your team’s needs; Scale’s price is not listed.

Visit CallHub

The facts

	Airtel Hosted Contact Center	CallHub
Free plan	Not published	A free trial
Open source	Not published	Not published
Runs on	Web	Android, API, iPhone, Mac, Web, Windows
Lowest paid plan	Not published	Free or on request
Plans published	None	2
Maker	Airtel Hosted Contact Center	CallHub
Website	airtel.in	callhub.io
On call center software	#122 of 131	#40 of 131

Airtel Hosted Contact Center: what it does well

Supports inbound, outbound and digital channels
Intelligent IVR handles repetitive inquiries
Real-time dashboards show KPIs and insights
Custom reports can be auto-delivered
Capacity can scale with traffic

What to know first

Pricing is available only on request
Service is described as web-based

CallHub: what it does well

Supports phone, voice, text, email, and workflow channels.
Offers four listed dialing modes.
Texting includes surveys, link tracking, and profanity filtering.
API supports custom two-way data flows.
Android and iOS apps are available.

What to know first

Essential is limited to 10,000 contacts and 10 agents.
Essential lists only five team members.
Chrome is recommended for browser calling.
Scale price is not listed.

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