Side by side
Aha! Knowledge vs Gainsight Customer Communities
Both stand on knowledge base software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Aha! Knowledge offers two paid web plans centered on documents, knowledge bases, and site users. The three-user minimum applies to both, so smaller teams should account for that requirement.
Visit Aha! Knowledge Paid APIWeb
Gainsight Customer Communities combines customer discussion, knowledge sharing, events, and feedback features with listed AI capabilities and integrations. It is a paid product with pricing on request and plan-specific admin seat counts.
Visit Gainsight Customer CommunitiesThe facts
| Aha! Knowledge | Gainsight Customer Communities | |
|---|---|---|
| Free plan | No | No |
| Open source | Not published | No |
| Runs on | Web | API, Web |
| Lowest paid plan | Essentials: $23 a month | Customer Communities listing: $1,000 a year |
| Plans published | 2 | 4 |
| Maker | Aha! Knowledge | Gainsight Customer Communities |
| Website | aha.io | gainsight.com |
| On knowledge base software | #128 of 138 | #124 of 138 |
Aha! Knowledge: what it does well
- Custom domain support
- Single sign-on available
- Version history included
- Content analytics provided
- Advanced allows unlimited site users
What to know first
- No free plan
- Minimum three paid users
- Advanced costs $74 a month
- Essentials limits access to listed document allowance
Gainsight Customer Communities: what it does well
- Community includes knowledge bases and discussion boards
- Businesses can customize experiences without code
- Includes feature requests, feedback portal, and roadmap
- Lists integrations including Zendesk, Jira, and Salesforce
What to know first
- No free plan is listed
- Pricing is available on request
- Professional plan has three admin seats
Alternatives to Aha! Knowledge Alternatives to Gainsight Customer Communities The whole list